Need help with CUTBOOTH? Review the information below or contact us through the support form.

Frequently Asked Questions

Where are my photos stored?

Photos captured or imported in CUTBOOTH and completed cuts are not uploaded to CUTBOOTH servers. App data and images you choose to save to your photo library are stored on your device.

What happens to my photos if I delete the app?

Cuts and settings stored only inside the app may be removed when the app is uninstalled. Images saved separately to your device's photo library will remain there.

CUTBOOTH cannot access my camera or photos

Open your device settings and make sure CUTBOOTH has permission to use the camera and photo library.

How do I delete my account?

In the app, go to Settings → My Profile → Delete Account. If you cannot access the app, request account deletion through the support form below.

I cannot sign in

Check your network connection and try again. If the issue continues, tell us your sign-in method, device model, and operating system version. Never send us your password or verification code.

Contact Support

CUTBOOTH support form

Email: [email protected]

Including your device model, operating system version, affected screen, and steps to reproduce the issue will help us investigate.

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